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6 Frequently Asked Questions About Automating HR Processes

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Automating HR processes is the way of the future when it comes to focusing on growing your business and looking after your employees. Not only will automation improve your HR processes, give you better insights into your business and HR activities,  but ultimately it will make your employees happier.

People still have many questions about automating HR processes. Some of them get into the nitty-gritty of how to, while others ask more big-picture questions. Here are some of the most common questions people ask regarding HR automation. We hope you find this useful.

1. Which HR Processes Can Be Automated?

One of the first things anyone asks when it comes to automating HR processes is which processes you can actually go ahead and automate. Some HR activities are better contenders than others.

The good news is many HR processes are ready for automation. Recruitment and onboarding are easily automated, particularly with the introduction of new tools like artificial intelligence to help pre-screen resumes and more. Leave management, performance appraisals, and more core HR activities are all great choices for automation as well.

2. Why Should You Automate?

The next question most people have when the subject of HR automation comes up is “why should we?”

Automation starts with understanding why? Where is the value in it, and what will it do for your people. The answer really is, automation helps ensure the human aspect of HR is still very present. Your HR staff will love how much time and effort the new automated systems save. Your employees will benefit from better, more streamlined processes delivered in a timely manner. You get better information so you can make better business decisions.

Automation is win-win for everyone involved.

3. What Tools Should You Pick?

The next question is about what tools you’ll need for automating your HR processes. You need some sort of software solution or system to automate your processes.

There are many different HR solutions and tools available on the market today. Always make sure to do your research and consider which one is the best fit for your company’s unique needs.  It’s a great idea to watch a demo, join a webinar, or even speak to another HR professional. And lastly, always keep in mind value. The program offering the bottom-dollar price might not be the best bet.

Be sure to consider what you need the program to do, now and in the future.

4. How Long Will It Take?

Implementation of a new system can be an involved and time-consuming process. Many business owners and HR managers see the benefits of automating HR processes, but they worry the actual implementation plan will take too long and require too many resources.

Implementation can be streamlined and painless, so long as you plan for it. Once you’ve decided on a provider for your solution, talk to them about plans for implementation and the support they’ll provide as you roll out the program. The length of time will depend on your needs, including the training needs of your staff, your current systems, and what you want the new system to do.

5. Is It Secure?

You collect personal information about your employees and even people who apply for positions with your company through your HR processes. You need to be sure the solution you choose to help you modernize and automate HR processes will be secure enough to protect that information.

Data security should always be a major concern and focus when it comes to automating processes in the HR department because of authorization requirements. Many HR processes require authorization from a manager or supervisor, or even a signature from the employee.

Choose a solution with appropriate provisions for authorization and security. Also, make sure that data is stored in Canada on secure servers. You do not want your data flowing into other parts of the world, even if it ends up back in Canada at the end.

6. Is It User Friendly?

Before you select your solution, you’ll want to make sure it’s user-friendly and intuitive. If not, you will spend a lot of time training staff, with low adoption, and you may not get the results you want. By contrast, a user-friendly system will be easier to implement and staff will use it more readily. You’ll be able to reap all the benefits of automating HR processes in your workplace if you keep user-friendliness in mind.

There’s no reason you shouldn’t automate HR processes. If you still have questions, try asking some of the experts how HR automation can benefit you.

Michael Noronha

Michael Noronha

Michael Noronha is a client success associate with the JungoHR team. With three years of experience in human resources and four years of experience in customer service, Michael has an array of expertise in various areas of the HR field. His industry knowledge spans from retail, beverage and food, air cargo, IT consulting, benefits insurance, and financial services. A certified human resources professional with a Human Resources Management Certificate from Sheridan College, and an Hons. BA from the University of Toronto, Michael's aim is always "continuous improvement." He strives to enhance the human aspect of human resources through all stakeholder interactions. Michael also has a love for sports and is an avid food blogger in his spare time.

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