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COVID-19: How to Leverage Your HRIS to Support Your Employees

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With COVID-19 contiuing to shift global markets, companies must adapt policies and create suitable programs that support employee work life and personal health. The fastest procedure to implement is remote work, as physical distancing needs to be the first step in flattening the curve. Preparing your organization to relocate online requires fast turn-around, and yours might not feel prepared to shift into large-scale remote work. But, with proper communication, execution, and resources, you and your employees will continue productivity with ease.

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You’re probably reading this from your new office space, whether that be your living room or kitchen table. Maybe you’ve just finished a Zoom meeting or logged into Slack, but the transition has happened. To improve output and improve employee support, your HRIS flexibility must adapt existing policies during quarantine, and self isolation to bolster enablement and trust. We’ve complied a few strategies that support productivity, prioritize employees, and ease the post-quarantine transition back to the office.

Open Two-Way Communication

Keeping your employees informed on both pandemic strategies and work affairs is imperative. As this distancing may make employees feel left in the dark, keeping them in the loop will ease stress and continue to make them feel productive.  Continuing to make employees feel valuable in a time when everything feels stagnant will boost motivation and will mimic the sense of teamwork found in office. Also allowing a system where employees can communicate back any concerns or criticisms will increase engagement and collaboration, and will certainly benefit overall work ethic.

This is a time of learning and creating new strategies through communicating new practices or refining old ones. Operating a remote infrastructure may require a learning curve for both parties, which is why open communication is most vital. But, devise a system that doesn’t overshare either. Navigating media coverage surrounding coronavirus can heighten hysteria because of unnecessary information sharing. Prioritize what employees need to know, who needs to know, and how to convey messages efficiently. Too much information can easily become counter-productive.

Use Technology as More Than A Resource

Establishing an infrastructure that utilizes technology as not just a tool, but as an extension of company identity will integrate consistency, increase efficacy, and decrease error or miscommunication. Regardless of the scale or adequacy of your company’s tech infrastructure, create a system that allows workers to leverage email, internal messaging, and social media platforms as their main form of usage. Devise an operative plan in accordance with every department’s needs that can also easily communicate with each other.

In regards to HR, shift office-etiquette policies to fit the digital landscape and avoid possible insufficiencies.  COVID-19 is making an opportunity to quantify remote-practice performance rates and a clearer way to approach flexible working opportunities. Now is the time to measure productivity to make future investment tech infrastructures most suitable for your organization.           

Build Trust and Cultivate New Brand Identity

With the lack of physical presence, the sense of trust for both employer and employee can become skewed. Managers and team leaders are facing new challenges, while teams may feel unaware or unneeded. As people are working alone during this remote period, build a sense of trust between each other to prevent a decrease in workflow. As employees are needed to take more independent initiative, communicate constructive criticism, allow creativity, and use this as a type of competitive edge.

The lack of visibility requires supportive interactions between employees now more than ever. Understand that in most cases, working from home allows employees to leverage their time as most productive without exposure to office distractions. As employees are also trying to do their best, listen to any critiques concerning technology or team communication to install the most productive remote-work initiatives appropriate for your organization. Creating a cohesive sense of company identity and spirit through a digital landscape will mimic the community found in the office.

What To Reiterate Throughout Quarantine Period:

  • Stay inside: the more we cooperate, the faster we can resume regular life. Share leisure ideas that help stimulate creativity and personal growth, as well as ways to improve work practices.
  • Practice proper hygiene, especially if you do leave home.
  • Don’t overwork: now that people are feeling a new sense of having ample time, it can be easy to extend “office hours”. Check in with employees, create break systems, and encourage personal time.
Darwyne Lang

Darwyne Lang

Darwyne is the president and CEO of Apri Insurance Services Inc. Having worked in the industry for over 30 years, he lives the benefits business every day. He is a Chartered Life Underwriter (CLU). He understand the needs, costs, misconceptions, and effects on brand and culture, and the importance of benefits for employees. No matter what he’s doing, whether for work or pleasure, Darwyne competes at a very high level. He loves to lead and innovate in everything he does.

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