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How Mobile is Changing the HR Strategy

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Technology is often one of the major drivers of change both in business and in society at large. With the advent of the internet and WiFi, mobile technology has soared, and in doing so, it has changed the way we work.

As new technology is adopted into the workplace, human resource management has changed in order to better support these new developments.

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One of the biggest technological advancements of the last decade has been the advent of mobile. While mobile technologies were present in the early 2000s, they have quickly become a staple of both work and personal lives for many people today.

For HR professionals, the question around mobile has always been, “what’s the best way to incorporate it into HR?”

The answer is multifaceted and yet, completely doable.

The Evolution of Mobile

Cell phones have existed since the 1980s. The 1990s saw increasing interest in the technology, and by the dawn of the new millennium, mobile phones were becoming commonplace. Smartphones like the Blackberry quickly replaced older technologies. These new phones promised to disconnect users from their desktops—enabling them to connect anywhere, anytime.

Early mobile technology was limited, and poor networks often made it difficult to accomplish tasks when on the go. Today, however, improved networks deliver high-speed connectivity, and better technologies allow people to do more than ever on phones and tablets.

In 2016, mobile usage surpassed desktop use for the first time. The mobile revolution has already happened.

Goodbye 9-5: The Takeover of the Mobile Workplace

As mobile technologies have improved, they’ve revolutionized business by allowing workers to leave their desks. Today’s remote work and virtual offices wouldn’t be possible without advances in mobile technology that allow people to work from anywhere, at any time.

The rise of the mobile workplace has resulted in major changes for human resources management—particularly when it comes to building and sustaining a sense of workplace community.

As HR works to incorporate mobile technologies into the HR strategy, they’ve had to adapt how company culture is expressed and encouraged.

Mobile Technology: Empowering Your Employees

For many, mobile technology means a sense of freedom. No longer chained to the work desk, employees are now feeling free to choose when and where to work.

Mobile technology can also empower your employees, and free up time for your HR department.  As remote work becomes more common, automating common tasks—such as leave requests, and benefit payments enables employees to take on some of the administrative tasks HR has handled in the past.

Mobile technologies are also helping HR to better communicate with employees. For remote workers, it’s easier than ever to record and verify hours worked.

Providing employees with a self-service platform for your employees makes it easy to meet the needs of remote and on-the-go workers.

Boost Security

Mobile technologies in the workplace require an increased focus on security. HR data is sensitive, and organizations must take steps to protect themselves from breaches. HR technology must be ready to keep pace with a new mobile world and the additional security challenges it brings.

There are many ways mobile is influencing the development of HR technology, from the kinds of software being developed to how they’re used and deployed by HR departments. One thing is clear: mobile is here to stay, and HR will need to adapt.


Meghan Vallis

Meghan Vallis

Meghan Vallis is the Senior Vice-President of Consulting at Apri Insurance Services Inc. Responsible for leading the national consulting team, Meghan guides Apri’s strategic initiatives and consultants’ development activities. She is based in their Vancouver office. Meghan has over a decade of experience in the group benefits industry where she worked in a number of different areas of the business. She is passionate about helping companies succeed by leveraging technology to transform the HR experience from administrative to strategic. Meghan holds the status of secretary and board member of the BC Chapter of the ISCEBS, holds a CPE-compliant CEBS designation, and is considering the CEBS Fellow. When she’s not at work, you’ll find her skiing at Sun Peaks, trying not to fall off her bike, or living vicariously through other people’s pets.

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